sixs6 FAQ —
Every Question, Answered

You must be at least 18 years old to register and play at sixs6. This is a strict requirement. Any account found to belong to a person under 18 will be closed immediately and any funds returned. sixs6 takes underage gambling seriously and uses age verification checks during registration.

On the login page, tap "Forgot Password" and enter your registered mobile number. You will receive an OTP via SMS. Enter the OTP, then set a new password. The whole process takes about 60 seconds. If you do not receive the OTP within two minutes, check that you entered the correct number and try again.

No. Each person is allowed one sixs6 account only. Duplicate accounts are detected automatically and will be closed. Any bonuses claimed on duplicate accounts will be forfeited. If you have trouble accessing your existing account, contact support at [email protected] rather than creating a new one.

Basic play requires only your mobile number. However, for larger withdrawals or if our system flags unusual activity, sixs6 may request identity verification. This typically involves submitting a photo of your National ID card. Verification is processed within 24 hours. Completing verification also unlocks higher withdrawal limits.

To close your account, email [email protected] from your registered contact and request account closure. Any remaining balance will be returned to your bKash or Nagad account before closure. If you are closing your account due to gambling concerns, please visit our Responsible Gaming page first — self-exclusion may be a better option.

sixs6 accepts three payment methods — bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). There are no currency conversion fees and no hidden charges. The payment method you use to deposit is the same one you must use to withdraw. For full details, visit the Payment page.

The minimum deposit at sixs6 is ৳100. There is no maximum deposit limit for standard accounts. High Roller accounts may have elevated limits — contact support for details. Deposits are credited to your sixs6 wallet instantly after the transaction is confirmed by bKash, Nagad, or Rocket.

Most sixs6 withdrawals are processed within 15 minutes. During peak hours — typically evenings between 8 PM and 11 PM — processing may take up to 2 hours. Withdrawals are sent directly to your bKash, Nagad, or Rocket account. There is no minimum withdrawal amount and no waiting period between withdrawals.

First, check that the transaction was confirmed by your mobile banking app (bKash, Nagad, or Rocket). If the transaction shows as successful on your end but has not appeared in your sixs6 wallet after 10 minutes, contact support at [email protected] with your transaction ID and the amount. Our team will resolve it within 30 minutes during business hours.

sixs6 does not charge any withdrawal fees. The amount you request is the amount sent to your mobile wallet. Note that bKash, Nagad, and Rocket may apply their own standard cash-out fees when you move money from your mobile wallet to cash — this is outside sixs6's control and is charged by the mobile banking provider, not by sixs6.

The minimum withdrawal at sixs6 is ৳200. There is no maximum withdrawal limit for verified accounts. Unverified accounts may have a daily withdrawal cap — complete identity verification to remove this restriction. Withdrawals can be made at any time, 24 hours a day, 7 days a week.

sixs6 currently offers the following games:

• Andar Bahar — the classic South Asian card game, bets from ৳10
• Blackjack MH — multi-hand blackjack with up to 5 hands, bets from ৳50
• Jackpot Bingo — progressive jackpot bingo with auto-daub, bets from ৳20
• Treasure Boat Fishing — multiplayer fish shooting game, bets from ৳10
• High Roller — premium tables for experienced players, bets from ৳500

New games are added regularly. Check the Game page for the latest additions.

All sixs6 games use a certified Random Number Generator (RNG). This means every result — every card dealt, every ball drawn, every fish that appears — is determined by a statistically random process that cannot be predicted or influenced by sixs6 or any third party. The RNG is independently certified. For a full technical explanation, visit the Game Technology page.

Theoretical RTP figures for sixs6 games are as follows:

• Andar Bahar — approximately 97%
• Blackjack MH (with basic strategy) — approximately 99.5%
• Jackpot Bingo — approximately 92%
• Treasure Boat Fishing — approximately 95%
• High Roller — approximately 98%

RTP is a theoretical average calculated over millions of rounds. Your individual session results will vary — short sessions can produce results well above or below the RTP figure.

Yes. All sixs6 games are fully optimised for mobile play. The platform works on any Android or iOS device through your mobile browser — no download required to play via browser. For the best experience, download the sixs6 app from the App page. The app is lighter, faster, and includes a low-bandwidth mode for players on Grameenphone or Robi mobile data.

The minimum bet varies by game. Andar Bahar and Treasure Boat Fishing start from ৳10 per round — the lowest entry point on the platform. Jackpot Bingo starts from ৳20 per ticket. Blackjack MH starts from ৳50 per hand. High Roller tables start from ৳500. All bets are placed in BDT with no conversion required.

sixs6 offers a welcome bonus on your first deposit. The bonus is credited automatically to your wallet — no promo code needed. The exact bonus amount and wagering requirements are displayed on the registration page and may change periodically. Always check the current offer before depositing. Bonuses are subject to the Terms and Conditions.

Wagering requirements specify how many times you must bet the bonus amount before you can withdraw it as cash. For example, a ৳500 bonus with a 10x wagering requirement means you need to place ৳5,000 in total bets before the bonus converts to withdrawable cash. The specific requirement for each bonus is shown in the promotion details. Check the Terms and Conditions for full details.

Yes. sixs6 runs regular promotions for existing players including reload bonuses, cashback offers, and game-specific tournaments. Promotions are announced via SMS to your registered mobile number and displayed in your account dashboard. Log in to your sixs6 account to see the latest offers available to you.

Most sixs6 bonuses are credited automatically within a few minutes of qualifying. If your bonus has not appeared after 30 minutes, contact support at [email protected] with your account mobile number and the name of the promotion. Our team will investigate and credit the bonus manually if it was missed due to a system issue.

sixs6 uses SSL encryption on all pages and transactions. Your personal data — mobile number, payment details, and game history — is stored securely and never sold to third parties. For full details on how sixs6 handles your data, read the Privacy Policy.

Change your password immediately via the login page using the "Forgot Password" option. Then contact support at [email protected] to report the incident. Our security team will review your account activity and lock any unauthorised access. Never share your sixs6 password or OTP with anyone — sixs6 staff will never ask for your password.

Yes. sixs6 uses SMS-based OTP verification as a second factor for login from new devices and for withdrawal requests. This means even if someone knows your password, they cannot access your account or withdraw funds without access to your registered mobile number. Keep your SIM card secure and report a lost SIM to your carrier immediately.

Yes. sixs6 allows you to set daily, weekly, or monthly deposit limits from your account dashboard. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period. Decreasing a limit takes effect immediately. These tools are designed to help you stay in control of your spending. Visit the Responsible Gaming page for more information.

Self-exclusion is available from your account settings or by emailing [email protected]. You can choose a self-exclusion period of 1 month, 3 months, 6 months, 1 year, or permanent. During self-exclusion, you cannot log in, deposit, or play. Any remaining balance will be returned to your mobile wallet. Self-exclusion cannot be reversed during the chosen period.

If you feel that gambling is affecting your life negatively, please use the self-exclusion tool in your sixs6 account immediately. sixs6 is committed to responsible gaming and will support you in taking a break. For additional guidance on recognising problem gambling and finding support, visit our Responsible Gaming page. Remember — sixs6 games are for entertainment only. Never gamble with money you cannot afford to lose.